Security Operations

The SOP Platform Built
for Security Operations

Site-specific procedures. Officer acknowledgement records. Incident reports linked to SOPs. Licensing compliance tracking. Everything a security company needs to operate compliantly — and prove it.

Site-specific access · Mobile-ready · Incident reports · 14-day trial

Built for how security companies actually operate

Multiple client sites. Rotating staff. Strict licensing requirements. Incident accountability. Our Knowledge Axis is designed around the realities of security operations management.

Site-Specific Procedures

Create individual SOP sets for each client site. Guards assigned to a site only see that site's procedures — protecting client confidentiality while ensuring every officer has exactly the information they need before going on shift.

Mobile-First Access

Officers read procedures, complete acknowledgements, and log incidents from their phone — no printed SOP binders, no PDF emails. The platform works on any device in any browser, with no app to install.

Incident Reporting

Officers log incidents in real time from site. Each report is linked to the relevant SOP, assigned for supervisor review, and tracked through to resolution. Client incident reports and regulator submissions are generated in one click.

Licensing Compliance

Store security license numbers, expiry dates, and compliance certificates for every officer. Automatic alerts flag upcoming expirations before they become compliance violations. Audit your entire workforce's licensing status in seconds.

Security operations compliance — your questions answered

How do we prove an officer was briefed on a site's SOPs before deployment?

Assign the relevant site SOP bundle to the officer when they are rostered to a new site. The officer reads the procedures on their phone and digitally acknowledges them before their first shift. The timestamped acknowledgement record proves exactly when they were briefed and what they read.

Can clients view their site's SOPs and incident reports?

Yes. You can create client-specific read-only portals that give your clients visibility into site procedures, incident reports, and compliance records relevant only to their site. This builds client confidence and reduces manual reporting overhead.

What happens if a guard accesses a procedure they shouldn't see?

Access controls prevent unauthorized access at the document and folder level. If a user attempts to access a restricted document, the attempt is denied and logged in the audit trail. Security managers receive alerts for repeated unauthorized access attempts.

How do we handle post-incident investigations?

Every incident is stored with a complete timeline: when it was logged, who responded, what corrective actions were taken, and whether the relevant SOP was adequate. This creates a defensible record for insurance claims, client disputes, and regulator inquiries.

Is there a minimum number of staff to use Our Knowledge Axis?

No. Pricing scales from small security operations with a handful of staff up to national firms with thousands of officers. Starter plans begin at five users, and enterprise plans support unlimited users with volume pricing. The 14-day free trial includes full access regardless of team size.

Security operations deserve a serious compliance platform

When an incident happens, your SOP records are the first thing investigators ask for. Make sure yours are complete, current, and defensible — not a folder of PDFs on a shared drive.

Start free trial → See how it works